Priority Developer Assistance

Developer Priority Assistance gives you a dedicated developer for integrations, updates, performance fixes, custom features, and automation flows.

It’s designed for teams and businesses that need engineering help and product-level development, not generic support.

It works like having a developer on your team – without hiring, HR, or contracts.

Pricing

Mini For small help and occasional tasks

^£75 per month
Priority response time (2 business days)
Direct contact with developer (via chat)
Engineering hours is not included
Troubleshooting
Early access to new builds & features
Examples
• Install modules, APIs, or server components
• Configure platform settings and integrations
• Fix critical bugs, errors, and performance issues
• Technical guidance and best-practice consulting

Most Popular Standard For users who need regular help

^£187 per month
Priority response time (2 business days)
Direct contact with developer (via chat)
Up to 2 engineering hours/month
Everything in Mini
Early access to new builds & features
Examples
• Everything in Mini
• Fix UI/UX and usability issues
• Apply private patches and internal builds
• Performance, speed, and stability optimization
• Resolve compatibility conflicts and integration failures
• Code review and refactoring recommendations

Business For serious automation

^£749 per month
Priority response time (1 business day)
Direct contact with developer (via chat)
Up to 8 engineering hours/month
Everything in Standard
Early access to new builds & features
Examples
• Everything in Standard
• Custom integrations, patches, and advanced fixes (within included engineering hours)
• Error-handling, monitoring, and incident response
• Deployment support and configuration adjustments
• Architecture and scaling recommendations

Pro Full development partner

^£1498 per month
Priority response time (1 business day)
Direct contact with developer (via chat)
Up to 14 engineering hours/month
Everything in Pro
Early access to new builds & features
Examples
• Everything in Pro
• Build a new medium-complexity module, API, or integration (within included hours)
• Implement high-impact features or custom flows
• Advanced debugging, architecture review, and server setup

⚠️ Important Note

For all paid plans:

Unused hours don’t accumulate
Tasks must be engineering/development related
Priority queue over all standard support

For Mini/Standard:

No large customizations
No new modules/features
No big refactoring

Support

Please contact us via website chat if you need to submit a support request or you need additional help with your own project, we will try to find best options for you.